For new managers one of the hardest aspects of retail life is handling
discipline for staff, luckily the current Hula Hoop promotion gave me an
idea to help mitigate this, thereby making life easier for managers
everywhere.
The answer of course is , Finger Puppet alter egos!!!
The finger puppet, (deliberately made with an angry face) will act as
the managers alter ego enabling the manager to switch between happy go
lucky friend of the world to homicidal maniac in a split second, the
time it takes to don the puppet basically, without becoming unpopular.
But, I hear you stutter, staff wont follow a puppet surely? Fear not ye
doubting Thomas's, it is all about rank, you tell people that the puppet
is in charge and they will be eager to comply, I mean most of them will,
at some stage, have had worse managers than a puppet right?
Of course this will require the manager to enact a certain degree of
ventriloquy and the art of speaking without moving ones lips,
(particularly when foaming at the mouth) is not an easy one. For this I
suggest Botox. Check any Botoxed celebrity victim and you will notice
not only do their lips not move but 2/3s of their lower face is frozen
solid forever. Your RTM will authorise Botox via paid outs, I'd suggest
managers repairs is perfect. The combination of the botox and a
ventriloquy module on the el box, (Mr's Warsop is writing it now) will
enable the manager to go about his business in a friendly manner,
conversing with staff etc, while, via his new found skills in puppetry,
the puppet appears everytime discipline is needed.
Imagine if you will that Carl of Stonebridge, for example, is chatting
to Mary on the till about her bunions all sympathetic like and then he
notices she has missed a tick on one of our many ticklists,instead of
flipping his lid and spoiling the moment he whips out 'little Carl' who
proceeds to berate Mary, meanwhile 'big' Carl can stand there without
the sympathetic smile leaving his face!
For the rest of the shift then Mary gives the puppet the cold shoulder
but still converses happily with Carl regaling him fully to her
ailments.
As for the puppet this will need to be made carefully and should be
wearing full bp uniform including miniature badges. Should you need
assistance Brendan at Tamworth is a dab hand with the sowing machine
( Mrs Brendan insisted they share a hobby) and Clair at KN can help out
with a badge maker. (I believe Tracey knocks them up in her shed)
Please note that the puppet should not be used to deal with RTM visits.
I'm quite sure Mamas would chat happily with the finger puppet but its
just not the done thing
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